Customer service jobs
The customer service manager :
- deals with all the logistic, distribution and commercial development functions to guarantee and optimise service to our customers.
- directs and trains the team of service agents with the constant aim of improving quality.
- guarantees compliance with procedures and the attaining of his department’s objectives, and is responsible for its budget.
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Jerôme, Elis Quimper Customer Service Manager “I make sure that our customers are satisfied and develop a genuine partnership with them. My days are very varied: meetings on customer sites, monitoring of sales in my sector, two-man tours with one of my Service Agents, etc. In this job, you have to like working the field, customer relations and management.“ |